Ticket Field Manager app - official feature request thread

3 Comentarios

  • Jorge

    It would be great if the Hide dropdown form options would also work to hide options for end-users.

    0
  • DMKT

    More granular control over which fields are hidden for which agent groups would be quite helpful as we have a lot of different teams using different "internal fields" and hiding them separately will prevent errors being made editing fields.

    0
  • Mike Hammond

    I raised a support query this week ref hidden fields still show for a few seconds during a ticket page loading which makes it unusable as the whole point of hiding fields is for certain groups of users not to see them. Can this be fixed, please?

    Thanks

    Mike

     

    0

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