Búsquedas recientes


No hay búsquedas recientes

Customize Talk Widget fields to make mandatory



Publicado 03 may 2021

We would like to make "Name" and "How can we help" mandatory fields in the Request a Callback form. Will save our agents time and we need to get this info anyway.  Thanks!  


4

2

2 comentarios

image avatar

Nicole Saunders

Zendesk Community Manager

Thanks for taking the time to post your idea, Lisa.

If other users would like to see this kind of functionality, please up-vote Lisa's post and share your thoughts in the comments below.

2


This is an absolute necessity for this feature. We would also like to collect emails too. But, at minimum, getting a name and summary of the call makes things much more efficient.

1


Iniciar sesión para dejar un comentario.

¿No encontró lo que buscaba?

Nueva publicación