Scheduling different vms to play at different times

Respondidas

Publicado 13 abr 2021

I would love to have a way in Talk to schedule different vm's to play during certain parts of the day. We have a couple of team meetings each week at the same time where all agents are away from the phones and I would love to schedule our "team meeting" voicemail message to play at those times without having to manually swap those out.

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Sean Chuang

Zendesk Product Manager

21 jun 2023

Hello,

Thank you for your comment. We understand your frustration. At this time, this is not on the roadmap. However, if your team is able to do some light development, you can leverage our APIs (here and here) to make this happen.

Thanks,
Sean