Búsquedas recientes
No hay búsquedas recientes
Allowed end user to do copy paste in live chat instead of attach a file via button
Publicado 16 jun 2021
Got feedback from our end user that it would be more convenient if they can do copy and paste of a screenshot when doing a live chat
5
9
9 comentarios
Arpan Nagdeve
At this time we are going to close this post for comment and mark it as “Not Planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events and Zendesk Updates. Thank you again for your feedback and we appreciate you being a valuable Zendesk Community member.
0
Coda Payments
Any timeline when this can be added?
Looking at the comments, ZD clients need this feature and this has been suggested way back 2021.
Thanks,
1
Miranda Burford
Hi Diego Villecco,
No, there's been no progress on supporting copying and pasting of attachments (we do support drag & drop though). Copying & pasting attachments still remains in our backlog for future consideration. Apologies that I don't have better news!
- Miranda.
0
Diego Villecco
Hi, any news on this? Diego
0
Miranda Burford
Noted. Thanks Phan Quỳnh Như. Will record this for future consideration.
- Miranda.
0
Phan Quỳnh Như
Yes, this would be very helpful, many end-user complained about this.
0
Miranda Burford
Thanks for your feedback! Much appreciated. We'll log this on our side and consider implementing it in the future.
- Miranda.
0
Andy Prouty
The client using our portal have also requested this copy/paste functionality, rather than attaching via files only.
-Andy P
0
Daniel Galea St John
This is an issue we have also come across. It would be very helpful if users can copy & paste screenshots
0
Iniciar sesión para dejar un comentario.