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Sort tickets by COLOR
Publicado 28 sept 2021
It would be very helpful for us if we could sort tickets by certain colors in Zendesk.
2
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Publicado 28 sept 2021
It would be very helpful for us if we could sort tickets by certain colors in Zendesk.
2
1 comentario
Kolten Kittleson
Hello José,
We appreciate the feedback on sorting tickets, and well there isn't an option to color-code tickets now, you could create views based on ticket statuses. By creating those views, it would allow you to sort to show only those open (red), pending (blue), or on-hold (black) as an example.
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