Need CSV Export for users
I don't know how to look at JSON or XML files. I just want a simple CSV export of all of my users by role so that I can do an audit on who has a full license. It really shouldn't be this hard to get this info.
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Yup. It would be really great to be able to pull large-scale csv's out of support with the native U.I., in the same way you can import in.
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There is no user option for CSV; XML doesn't contain user or organization custom fields; and JSON is difficult to work with. None of these are particularly useful if you're just wanted a list of users and organizations and all the non-ticket fields associated with them.
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This has been asked for nearly 3 years.
When are we going to have this as an option????
You allow us to CSV import...why not export???
I'm having to now build an entire import and scrub process in AWS in order to manage data in Zendesk. What a mess.
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