Currently, when a customer sends the "thumbs up" in a PM on Facebook which ends up as a ticket, the thumb is being attached as an image, and not just shown directly in the ticket.
Atm. the channel can read emojis and shows these just fine in the ticket, but not the thumb up.
Is this something that's in the plans for a fix?
Screen below for exemplification:
With #helpsome regards,
Zendesk Consultant @ helphouse.io
Iniciar sesión para dejar un comentario.