Drop Down Field: Searchable

Adding to the others' comments that we'd like to see this implemented.

Thanks.

+1 😊

+1 ! obviously needed by default as well as an easier way to setup a form (drag and drop fields, conditions, etc..), something like the bot builder.

Hi Gorka Cardona-Lauridsen, 

Is there any update on this please?

Thanks

Hello Gorka Cardona-Lauridsen, 

Following on your comment of June 2023 :

Could you give us a date for when this feature will be available ? 

Thanks a lot. 

Hi Zendesk Team,

Is there an update on this?

Gorka Cardona-Lauridsen

Any updates on this feature? Is this ever going to be implemented? Thank you. 

Hi all, unfortunately, I have to inform you again that our work on this feature has been delayed relative to the expectation in my most recent update.

We have been working on this feature in Q2 and will continue to work on it in Q3 and likely Q4 2023 as part of a major update to the request form.  This means that the current ETA is the second half of Q4 2023.

The reason it is taking so long is that the current request form has several accessibility issues and we have determined that the best way to fix them is to reimplement the request form from scratch to meet Zendesks commitment to accessibility.
Reimplementing the request form is in itself a large undertaking that requires extensive internal QA and since we are reimplementing a large surface area and fixing accessibility issues we are also having an external accessibility audit conducted before we release it.

As with my previous update, all roadmap plans are always subject to change and only reflect our current intention and expectation.

It's been over 5 years since this post... surely if it was rocket science you would have been done by now?

H2 2022 has come and gone, Q1 2023 has come and gone, and we're nearing the end of Q2 2023.

You already have a functioning searchable field in the admin center, and you're not creating something no one had done before: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/datalist

Can we get some traction on this please?

Hey Gorka Cardona-Lauridsen

Do you have an update on when this will be released? Your latest indication was H2 2022 which has been and gone now. 

It would be really appreciative if you could provide us all with an update on when we can expect to see this being rolled out for use in Zendesk :)

Best,

Amie