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Customize email notification for new community posts
Publicado 17 dic 2020
It would be helpful if we can customize the email that is sent when there is a Community post. Currently, the email to our clients includes a link and when the client clicks on the link it redirects them because we are on SSO. It would be beneficial if we can customize this message.
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6 comentarios
Michael Shillingford
+1 to this.
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Josh
Most people don't click the "view this comment" in 10px font in the email, especially older generation who just skips right over it
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Philipp Kratzer
+1 to this as well.
As Josh stated, no one reads "view this comment" and does not recognize that this is basically a no-reply mail to the customer
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Ad Astra Support
There is no way to customize these emails?
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Michael Shillingford
@... not as far as I know. If you find one, let me know - I'm desperate to change them!
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Ad Astra Support
That seems so odd we can't change communications to our clients.
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