What's New at Zendesk: May 2021
Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This quarter, we’re building further on these values, so we can help you do what matters most: keep customers happy.
Watch the recording of our May What's New at Zendesk webinar, we share tips and tricks for new functionalities that enable your business to:
- Move conversation across channels with messaging—so customers can get help anytime, anywhere, and in 17 different languages
- Create reusable content across multiple articles or help centers—both internally and externally—to solve FAQs faster
- Improve agent experience with updates to the Agent Workspace that keep teams focused and reduce frustration
- Utilize new app integrations with updates to Shopify, AWS, Discord, and more
We hope you'll check out the recording, packed with demos and Q&A.
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