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Add repeat option on Schedule holidays
Publicado 29 abr 2020
Hello development team,
As I tried to set up holidays on the schedule function for Zendesk support, I was not able to find the repeat option for holidays that occur annually, I seeked for your support and they said there is no such option and recommend me to post this to request an update. For example: as for the new year eve which occurs on every 1st of Jan every year, I have to put it on the holidays yearly (there are also many such eves), kindly develop an option to choose to repeat a holiday that repeats every year on your Schedule on Zendesk support.
Thank you very much
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12 comentarios
Martijn Snels • pluscloud.nl - Zendesk Premier Partner
Hi Vu, this is actually a great idea. we just made life a little bit more easy with the current setup of Zendesk with our Holiday App. It lets you import holidays in just a click.
https://www.zendesk.com/apps/support/holidays/?source=new_apps
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Pat
Would be a good feature in deed. In addition, if you have, like us several brands with different schedules, but the same holidays, it would be highly beneficial to be able to add a holiday once and then simply choose the schedules it applies.
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Gerardo
+1 vote, possible to edit multiple schedule at once with just selecting which schedule to change. Ideal would be to keep it automatically for each year, like for christmas. Maybe an option like repeat.
We also have different schedules based on Countries, but I do need to add these every year and manually.
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Eckhard Doll
Yes, please implement this, and also having the option to edit multiple schedules at once as Gerardo mentioned.
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SOREX wireless Solutions
Can't believe this hasn't been implemented out of the box. This is a BASIC function and a nobrainer. Who wants to enter the same holidays every year?!
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Marty
This would be a great function.
With multiple markets and multiple calendars, it would save me time being able to mark a holiday as yearly or one-time.
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HAC_RD Admin
Essential function, please add!
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HAC_RD Admin
Waiting for updates on this matter as well, definitely consider it an essential function!
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神門
I want download options of national holidays set for each country
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Marty
Time to add all holidays for next year and once again I find myself dreaming of an option to make certain days reaccuring.
I have now added 1st January as a holiday for 5 markets for the last 4 years. I hope and dream that this is the last year nad that next year we can have a function in Zendesk to add reaccuring holidays - please -.
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Sydney Neubauer
+1 we also have to do this. We have 10+ schedules and it needs to be added to some or all depending on the holiday. And since you can't set it reoccurring, you are adding 10+ holidays per schedule EVERY YEAR. If you forget, it causes SLA breaches, confusion, escalations, Talk issues, etc
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Scott Allison
This is a duplicate of another request so I've closed this for comments. Please upvote and comment here instead: https://support.zendesk.com/hc/en-us/community/posts/4409217568538-Business-Hours-Half-Day-Holidays-Holiday-Repetition
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