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Embed a PDF in Help Center articles
Publicado 30 dic 2015
Having the ability to embed a PDF file into an article would be really beneficial to our clients and myself (the keeper of the knowledge base).
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35 comentarios
Gretel (Gretel) Galo
I agree with this request. Zendesk needs functionality to embed PDFs inside accordions, inline text, etc. Attaching a PDF to the bottom of an article isn't eye catching for users and copy/pasting PDFs already created is not an optimal use of time.
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Dave Dyson
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Brie Thompson
What is the latest update on embedding PDFs to Help Center article content? Have there been any improvements since this feedback was submitted in 2015 (or earlier)? Please let me the latest on the following:
1. Is there an easy to use code to upload a PDF / embed a PDF in an article?
2. The option to add an attachment with a preview of the content
Thanks!
1
Rebecca
Has there been any update since the above comment and subsequent Ryan McGrew update in March 2024? We have PDF's to attach that are not on Google Docs so those solutions will not address the PDF issue. Thank you!
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Jayci Minjare
I have been waiting for the ability to embed PDFs at two separate companies and their help centers since 2018. I think waiting 6+ years is enough time for this feature to be heavily considered.
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