Trigger Custom Events to a Zendesk App
As per the documentation, in
client.on(name, handler, [context])
name:the name of the framework event you want to listen to.
This can be framework, request, or custom events
How are these custom events triggered?
Use Case: We want to show a popover, based on an activity that happens outside Zendesk to allow an agent to create a ticket for the same.
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