Zendesk API invalid response
Publicado 18 dic 2021
I use standard example from Zendesk API documentation:
$(document).ready(function () {
var subject = "Test ticket #ABC";
var body = "This is test ticket #ABC";
$.ajax({
url: 'https://tmstest.zendesk.com/api/v2/tickets.json',
contentType: 'application/json',
type: 'POST',
beforeSend: function (xhr) {
var auth = "Basic " + $.base64.encode("email@gmail.com/token:XXXX");
xhr.setRequestHeader("Authorization", auth);
},
data: JSON.stringify({ "ticket": { "subject": subject, "comment": { "body": body } } }),
error: function (jqXHR, textStatus, errorThrown) {
if (jqXHR.status == 500) {
alert('Internal error: ' + jqXHR.responseText);
} else {
alert('Unexpected error.');
}
}
})
.done(function (data) {
console.log(data.ticket);
})
;
});
it added a ticket, but I error part is called. textStatus
has "error" value, jqXHR.status
is 0, errorThrown
is empty string. What is wrong?
0
2
2 comentarios
Eric Nelson
Hope this helps!
0
CJ Johnson
I think you just need quotes around your subject line, and body content. so this instead:
1
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