Búsquedas recientes


No hay búsquedas recientes

Ticket Redaction is unable to redact images or embedded links.

Respondidas


Publicado 27 dic 2021

It would be great if Ticket Redaction could also remove images and embedded links.  


0

2

2 comentarios

image avatar

Tipene Hughes

Zendesk Developer Advocacy

Hey Joseph Sibley!

Ticket redaction - including images and links - is available natively when using Agent Workspace. Here's a couple of links that go in to a bit more detail:

I hope this helps! Feel free to reach out with any questions.

Tipene

1


Hi Joseph Sibley,

Strac automatically detects and redacts images/documents that contain sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can check it out here: https://www.strac.io/integrations/zendesk

1


Iniciar sesión para dejar un comentario.

¿No encontró lo que buscaba?

Nueva publicación