Creating HR group
RespondidaHello Team,
We want to setup the HR team in zendesk in our current instance say:https://xyz.zendesk.com/, since HR group will have sensitive information, so we do not want even the admin of https://xyz.zendesk.com/ to have access for that. So, please suggest how can we achieve that.
Regards,
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Ravindra
I do not believe that is possible. The Admin and account owner will have access to all ticket information.
It may be better to have a separate instance.
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Hi Ravindra! Graeme is correct. It's not possible to restrict access to ticket and users data within an instance from a Zendesk administrator. We would recommend creating a separate Zendesk instance for your HR team in this scenario.
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