Salesforce for Zendesk App - how to display all Account related Contacts & Role

2 Comentarios

  • Nara S.
    Hi Hans,
    At this time the integration is only able to show direct contacts from SFDC, and is unable to pull all related contacts associated with an account. That said, posting here is a great place to start re. feature requests, as ultimately posts with high upvotes are often considered for future dev.
    Re. using Contact Relationships in meaningful ways, while we're not able to advise on custom workflows here, I would recommend checking out our full resource page for the ZD/SFDC integration here. That should give you a good idea of the integration's capabilities and how you might be able to use its feature set.
  • jam jake

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