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Feature Request: Redact Information from Event Log
Publicado 01 abr 2022
We have a few teams who have encountered users in states/countries with certain privacy laws who are requesting to remove some of their information from our systems (phone numbers, location, etc.). While the information can be removed from the ticket fields, it's still present in the Event logs. It would be useful if there was a way to redact this information from the Event logs as well so we can ensure we're completely removing any trace of it from the system.
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2 comentarios
Phil Grove
Hey Ben, thanks for your post, this is something we are currently looking into. Watch this space for more info.
Regards, Phil.
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Jake Warren
Have there been any updates on this? This is a security concern if things aren't actually being deleted and are still able to be referenced from event history. This should honestly be prioritized in a patch release.
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