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When I answered a survey, I see a profile picture. How do I change that picture?
Publicado 08 abr 2022
I answered a question about customer service I received on an app. When I went to answer it there was a profile picture, and my name. Where did that profile picture come from and how do I change it? I don't recall ever logging into Zendesk and I don't have any active account. I created this account to ask the question.
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2 comentarios
AntonMi
Zendesk takes your avatar from public sources.
E.g. if you use Gmail or Gravatar everyone can get your profile picture from there.
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Tipene Hughes
Was the survey you answered on a third party app that uses Zendesk as a service? Or was this a specific Zendesk created survey? If this is in relation to a third party app, you will need to query this with them directly.
Let me know if you have any questions!
Tipene
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