Not able to view email content

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3 Comentarios

  • Amisha Sharma
    Zendesk Product Manager

    Hello Juli Hackenberger - Thanks for explaining the issue. Since it's happening intermittently, could you raise a ticket with Zendesk support so that our advocacy team can go through the necessary troubleshooting steps? Thanks!

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  • Joanne

    Hi we are new to Zendesk and experiencing the same issue where we have to click on the 3 dots to view the original email content which is confusing and laborious. What is the solution to fix this?

     

    0
  • Amisha Sharma
    Zendesk Product Manager

    Hello Joanne - Were you able to raise this issue with Zendesk support? Can you provide us steps to reproduce this issue and share screenshots? Thanks!

    0

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