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Add a monitor for API incoming calls/requests
Publicado 07 jun 2022
Context: I had to integrate Service Now with Zendesk, making a two-way sync. During this, it was necessary to perform several troubleshooting tests to match fields between both applications.
The problem is: there is no way to monitor what is coming via the Zendesk API. No endpoint reached (for example: was it used Requests or Tickets API for a certain ticket update?), no payload, no headers.
What is needed: add a page to monitor incoming API calls data in detail.
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