Is it possible for your agents to authenticate to Zendesk after updating their domain name?
Agents are currently authenticating to Zendesk using 'Login with Google' with their examplesite.com website. Examplesite.com is the primary domain email and Example.co is set up as a domain alias.
Examplesite.com will switch to example.co as the primary email domain and agents will need to continue authenticating to the same Zendesk account with the 'Login with Google' option.
SSO is not deployed at this time.
Will agents still be able to authenticate to Zendesk after the email domain change?
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