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URL Regex Field suggestion is wrong



Publicado 24 jun 2022

Hi Zendesk Team,

I created regex fields and you propose some examples:

When we click on "URL Validation" here is what is populated:

^(http|https)://[a-z0-9]+([-.]{1}[a-z0-9]+).[a-z]{2,5}(([0-9]{1,5})?/.)?$

 

But it is wrong and doesn't work, the correct regex is this:

^(http|https):\/\/[a-z0-9]+([-.]{1}[a-z0-9]+)*\.[a-z]{2,5}(([0-9]{1,5})?\/.*)?$

 

And thats the one you show in your documentation here:

https://support.zendesk.com/hc/en-us/articles/4408838961562-About-custom-field-types

 

Best regards,

Raphaël

 

 


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Thank you for sharing this! We too had an issue and your validation worked.

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