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Group assignement with Microsoft Outlook Add-In
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Most Engaged Newbie of the Year - 2021
Publicado 27 jun 2022
Hello,
I've just installer the Microsoft Outlook Add-in and I'm facing the problem that ticket are automaticcaly assigned to the default group.
Is there a way to modify that and be able to choose which group to assign ?
Thank you very much
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Lou
Not sure how that app/add-in works, but have you looked into email forwarding? Works great for us.
Passing an email to your support address
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