client.on ('ticket.save', function () {
  // handler
});

• Trapta Singh

  • 2 de agosto de 2022 07:06

  Community Moderator

  Hi Lucia Zarbano,

  I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.

  However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.

  Thanks

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