New team page functionalities

5 Comentarios

  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    I agree!

    And please include user custom fields!

    0
  • Tess French
    Zendesk Product Manager

    Hey there!
    We're planning to add tags to the team page alongside a way for you to customise the columns, so you can change the data on this page to fit your needs. The less exciting news is that this is a fair way off, as our current priorities are exporting team members and displaying & managing groups.

    All is not lost, however. While we don't yet display tags, you can use the search box to view team members by tags by typing in something like:

    tags:wholesale

    Where "wholesale" is the name of the tag you would like to use, this will show all of your team members tagged "wholesale". 

    Heather Rommel this trick also works for custom fields. For more information, see Searching custom user and organization fields.

    You can read about more advanced ways to use the search bar to view team members, see Searching users. If you are doing this frequently, you can set the search up and then bookmark the page in your browser. This will save your search so you can always get back to it later using that bookmark. You can read about more ways to find team members over here.

    We're working to improve this, and your feedback is a key part of that, so thank you for taking the time. 

    - Tess

    1
  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    Hi Tess French,

    That wasn't immediately apparent to me -- thanks for pointing out that we can do advanced search here on this page!

    0
  • Scott Anderson

    There should be an easy way to export the list of team members

    0
  • Tess French
    Zendesk Product Manager

    Hi Scott Anderson

    Thank you for your feedback. Good news; export is our current priority. You can vote on the exporting function over here, and perhaps let us know if there are any specific ways you need it to work. 

    0

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