Búsquedas recientes

No hay búsquedas recientes

How to modify Ticket ID Format ?

Respondidas
image avatar

Renaud Croix

Most Engaged Newbie of the Year - 2021

Publicado 19 ago 2022

Hello,

I would like to modify the Ticket ID format (for example: Txxx).
What's the process to follow up to do it ?

Thank you very much 

0

1

1 comentario

Fecha
    image avatar

    Gabriel Manlapig

    Zendesk Customer Care

    To answer your question, this is currently not possible. Ticket numbers / ID in Zendesk are integers format only. For more information, please see this article: Changing your ticket ID starting number

    1

    Iniciar sesión para dejar un comentario.

    ¿No encontró lo que buscaba?

    Nueva publicación