Community Event! How Zendesk does Knowledge Management

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Gabi Laing

Zendesk Community Manager

Publicado 16 sept 2022

On Tuesday, September 20th at 11 AM CST, we’ll be joined by some experts from the Zendesk Self Service Team, as they showcase the importance of the evolve loop and how it can identify any gaps missed by Knowledge-Centered Support (KCS). We’ll also be covering best practices on how best to utilize Guide.


Stick around after the presentation as our experts will be answering your questions live. Be sure to submit your questions at registration to ensure that the team has time to answer them.

Click here to register: https://bit.ly/3AZxshz

See you there!


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