Localized Time Zones for Chat Ticket Creation

1 Comentarios

  • Mei-E Loh
    Zendesk Product Manager

    Hi Sharra, 

    Thank you for your feedback! This is not on the roadmap at the moment but we will keep it in mind for future prioritisation. 

    Just a note that chat/messaging transcripts and tickets on Agent Workspace follow the timezone set in admin centre>localization although it is not reflected on the chat dashboard. 




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