Which API should I use to create synchronous channel applications?

1 Comentarios

  • Erica Girges
    Zendesk Developer Advocacy
    Hi Octo,
     
    You wouldn't be able to entirely get rid of Submit since that is linked to ticket status. However, if you're looking for synchronous communication via integration with an external application you might want to look at our Conversations platform instead. 
     
    Hope this helps!
     
    Erica
    0

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