Your input is indeed highly highly appreciated!!
I've got a question about ticket filed value.
I wanted to create depths in the dropdown. So I have set ticket dropdown lists as below.
> 1) Account related <- I still see this in the dropdown.
> 2) Account Recovery
> 3) Hacked Account
> 1) Account Recovery
> 2) Hacked Account
How can I get rid of [Account related] part after choosing "Account related" for the first time?
Thank you everyone in advance~!
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