ZAF ZCLI Integration Manifest - Failed to install app: Error creating requirements 500 Internal Server Error

3 Comentarios

  • Nick Zarate

    This issue is resolved. I was using jsonkeeper.com to temporarily host the json file, and when you visit the URL it says the certificate is valid. However, when you hit https://jsonkeeper.com/b/09KA through postman, you get an error that the SSL Cert isn't valid, I believe this is what was happening. When I self-hosted the integration_manifest.json publicly the app installed fine.

    I am still curious if there is a way to view more detailed logs about ZAF errors somewhere for quicker debugging. It would be very useful if there was!

    0
  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hey Nick,
     
    I'm glad to hear that you were able to get this resolved.  If you encounter future 500 level errors it may be simplest to contact our Support team from the Get Help option within your Zendesk instance.  Our team would be able to examine logs on our end that may help identify the cause a bit easier.
    1
  • Nick Zarate

    Thank you so much Christopher!

    0

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