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Zendesk End user ticket creation restriction

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Shashank Agrawal

Publicado 17 nov 2022

Hi,

I have a scenario for which am not able to find any approach. Zendesk end user should not be able to create ticket via help center if feedback not provided on last closed ticket. Is this possible by any development?

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Shashank! I don't see any reason why it wouldn't be possible. Do you have any specific questions about this that we can help with?

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