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Organization required when creating users

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Brian Dao

Publicado 08 dic 2022

Hey there,

We are currently building out an integration and for some reason, it is requiring us to use a value for the Organization field to create a user via the API. I didn't see this documented at all and I am able to create a User without the Organization field via Postman. Any insight into what might be going on?

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    Christopher Kennedy

    Zendesk Developer Advocacy

    Hi Brian,
     
    Can you specify which endpoint you're using to create the user?  Also when trying to create the user without an organization, are you receiving an error that you can share?

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