Agents can't see the articles from the end-user's perspective

1 Comentarios

  • Nacho Santana
    Zendesk Customer Care
    Hello Micaela,

    This could be happening due to the view permission settings. To be able to help you I will need more information, for this reason I have created a ticket on your behalf for us to further investigate your request. 

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk