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Edit display size of text box for ticket field

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Zachary Spears

Publicado 31 ene 2023

Hello,

I have a custom ticket field that I am using to track resolutions to issues. I looked into the provided resolution field and it doesn't quite fit my needs. The custom ticket field text box is a perfect fit, minus the size. I am able to see about 5-10 words, regardless of how many might be in there. Is there any way to resize this field so it has maybe 2 or 3 lines of text instead of a single?

Thanks,

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    Amie Brennan

    Hey Zachary Spears,

    Whilst you can't edit the size of a custom text field box, I recommend (if you haven't done so already) that you use a custom multi-line text field instead. It will give you the more room which you desire here :)

    Hope this helps. :)

    Best,

    Amie

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    Zachary Spears

    Amie,

    That is exactly what I needed. Apparently I just couldn't see yesterday when I was setting this up.

    Thanks,

     

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