Feature Request: Multiple "When filling out this fields" Conditions
It would be beneficial to have the option to select multiple "When filling out this field" options. For example:
When filling out this field "Topic 1" and value is "value 1" and filling out this field "Topic 2" and value it "value 2" then show these fields.
We support multiple internal systems and would like to be able to use the regex field, but this isn't relevant across all systems.
-
Hi Hannah Lucid, I think you are talking about ticket field conditionality from the end user webform which is actually available.
Might be helpful link - https://support.zendesk.com/hc/en-us/articles/4408834799770-Creating-conditional-ticket-fields -
Jahn Bronilla Thank you for your response but this is not what I am referencing. I know how to create conditional fields and know that you can have multiple fields populate based on specific values selected, but I want to have multi-values selected before a field populates.
Example:
When filling out this field: PMS Topic if value is "Adjust tenant ledger" and when filling out this field: PMS System if value is "Yardi" then show these fields "T-Code".
If I could attach a screenshot I think it would be more helpful to show what I am talking about.
Iniciar sesión para dejar un comentario.
2 Comentarios