We've got a LOT of exciting things coming up for Zendesk users in March! Check out the list below and be sure to register for anything that sounds interesting to you:
Wednesday, March 8 - What’s New
During 2023’s first What’s New product update, we’ll share our latest innovations and releases to kick off the year.
Wednesday, March 15 - Enterprise User Group: Scaling Best Practices: Going from startup mentality to enterprise scaling
Zendesk is great at fitting into a business, regardless of its scale and stage of business. From Startup to Global Enterprise, Zendesk is well positioned to grow with you as your business grows.
Let's talk about things to watch for, things to build early and iterate, and best-practices to establish from the get-go so when your business makes it big you're ready to handle the workload.
Thursday, March 16 - Spain User Group: Hay una app para eso (There's an app for that)
Share about apps you're using with your Zendesk workflows and hear from other group members about they apps they've tried.
- Friday, March 17 - Scotland User Group: initial meetup
Tuesday, March 21 - Community Managers User Group: Community & events
Let's take some time this month to discuss the interaction between events and communities and how they can both help each other engage with members.
Tuesday, March 21 - France User Group: Zendesk and AI with Xavier from Hellomybot
Envie d'en savoir plus sur chat GPT ? mais surtout comment l'IA et les bots peuvent faciliter votre relation client au quotidien?
Rdv lors de ce webinar pour échanger avec nous sur vos usages de l'IA, avec le retour d'expérience de Xavier, co-fondateur de chez Hellomybot.
Wednesday, March 22 - Zendesk Admins User Group: Exploring Explore
We welcome everyone interested in connecting with other Zendesk administrators. This will be a fun place to expand your knowledge of Zendesk and help move your organization forward in their CX Journey.
This month's topic will center around Exploring Explore.
Wednesday, March 22 - German User Group: Erstes Terffen der Deutschen Zendesk User Group
Willkommen zum ersten Treffen der Zendesk User Group für Deutschland! Diese Gruppe führt Zendesk-Anwender, -Enthusiasten, -Experten und -innen aus dem ganzen Land zusammen. In diesem ersten Online-Event geht es darum, dass sich die Gruppe kennenlernt und bespricht, wir wir uns am besten gegenseitig unterstützen können. Ausserdem besprechen wir die neusten CX Trends für 2023.
Wednesday, March 29: Zendesk Community Webinar: Effective strategies for scaling your customer support
Brad Byram, Manager of Customer Experience at Stash, will share how he has set his team up for success using Zendesk so they can effectively adapt in times of constant change by focusing on what matters most. Regardless of your industry, you will benefit from Brad's advice and walk away with helpful tips and tricks.
Wednesday, March 29: Malaysia User Group: Starting a User Group in APAC
We are building a community of Zendesk users in Malaysia led by the users themselves. Join our introductory meeting to get to know each other, build bridges among like-minded professionals, and discuss Zendesk CX trends for 2023.
Friday, March 31: Developer User Group: Initial Meeting
If you are curious about Zendesk development, such as ZIS, ZCLI, Python, Liquid Markup, Zendesk Sunshine, etc, then you are in the right place! This is our first meeting and the intention is to meet each other and find out what the hot topics may be and what interests there are within the group. Click to RSVP below, and bring your ideas and let's see what we can develop together!
Friday, March 31: Brazil User Group: Initial Meeting
Nesse primeiro evento do grupo brasileiro do Zendesk, vamos bater um papo e trocar experiências sobre como melhor implementar sua instância do Zendesk, sem precisar pedir ajuda aos programadores ou contratar uma empresa especializada.
Be sure to follow the Announcements & Events topic to get notifications about more upcoming events, or head on over to the community User Groups and Events site to join a User Group, RSVP for events, and more.
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