Programmatically Act on Telephony Events / Agent Assist

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1 Comentarios

  • Comentario oficial
    Sean Chuang
    Zendesk Product Manager

    Hi Alan,
    Thank you for your question. Very insightful.
    At this time, events in the granularity that you’re looking for is not on the short term roadmap. I will add this to our backlog for future consideration.


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