How do i get WhatsApp ticket requester interaction metric?

2 Comentarios

  • Lucas Moreira

    I have more details bellow: 
    In this case, the ticket is created without the requester switch I mentioned earlier.

    At 2022-08-16T13:41:36 we have the requester update below:

    But, we dont have this update in requester last update by requester atribute:

  • Dane
    Zendesk Engineering
    Hi Lucas,

    I noticed that you have already submitted a ticket for this request. Please continue to work with the Advocate assigned to the ticket for the resolution or best recommendation. 


Iniciar sesión para dejar un comentario.

Tecnología de Zendesk