How to set which help center is displayed/opened first?
If you have multiple helpcenter/brands and you click on the product switch and open the Guide. Where can you define which guide or brand is shown first?
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Hello Luz,
The first is shown Agent's guide HC.
Please check your Brand settings there -https://your_subdomain.zendesk.com/admin/account/brand_management/brands
Have attached my example:
Thank you
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Hi Viktor,
thank you very much for answering.
Is there a way to change this setting?
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Hi Luz,
Unfortunately, no way to change it at this moment. We're sorry for all inconvenience with that and stay tuned.
Kind Regards
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Is there any logic to how this assignment is set at the beginning?
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Hi Luz,
Yep. The first HC is the default one, which you have created from scratch initially.
Hope it helps
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Thanks for the clarification, Viktor!
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