Can I retrieve a json list of customer's tickets ?
I created a custom view for my app and I would like to list customer's open tickets.
I found a documentation with that but it is allowed to Agent role (to see the list). Currently, I need at customer access level
It sounds like the Requests API might be what you're looking for.
Let me know if this helps, or if you have any questions!
That is it! Thank you so much!
Iniciar sesión para dejar un comentario.