Associating Orgs for Clients/Sub-Clients


1 Comentarios

  • Sabra
    Zendesk Customer Care

    Hey Sam! In order for a user to see tickets across organizations, they would need to be added to each organization using the Multi org feature, which you can find more information about here: Enabling multiple organizations for users. As for linking orgs to other orgs and creating a heirarchy of such, I would recommend checking out our fairly recent release of lookup relationship fields: Using lookup relationship fields. With these two pieces of functionality combined, I think you will be able to achieve the workflow you described. 


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