We noticed that when a number of agents try to find archived articles in Zendesk Guide admin, they cannot access the archive. We recently created a dashboard with one of the tabs being a report to allow us to search thru the archive. These same agents can get the results of the search and see the archived articles.
1) Why was this implemented so differently in Guide Admin vs Explore?
2) Isn't that considered a permissions issue as we were told only Guide Admins can see the archive?
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