Feature Request - Phone Line Ordering


1 Comentarios

  • Comentario oficial
    Sean Chuang
    Zendesk Product Manager


    Thank you for your question. We hear your concern. So here's an update. 

    In 2023 we are looking to start the process of improving our call console. Included in that work will be improvements to outbound calling. In the meantime, you can create special nicknames for your support lines to help with organization. While it won't solve your problem, it should help. 



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