I can not use dynamic content in Answer Bot

Respondida

5 Comentarios

  • Kuba
    Zendesk Customer Care
    Hello,

    Thank you for contacting Zendesk. Upon checking, I was able to establish that at this time it is not possible to use the dynamic content within Flow Builder to translate the messages into respective languages, there is already a Community post that I would highly appreciate you following, so when the feature is considered for implementation you will get automatically notified: https://support.zendesk.com/hc/en-us/community/posts/4411256171930-dynamic-content-in-Flow-Builder

    Thank you.
    0
  • Jinmu

    I understand that you are aware of this issue, but I would like to know when it can be resolved.

    In technically and according to your existing architecture, this is not a difficult problem to solve.

    As you provided, in the last reply, a user mentioned that this issue has been raised for 1.5 years.

    In order to achieve this as soon as possible, you can even disable automatic translation by dynamic content.

    0
  • Kuba
    Zendesk Customer Care
    At this time it is a limitation that can not be leveraged quickly and I can see that it is a feature that is being looked into actively. I'd appreciate it if you could share your use case in the post to give it more visibility. Thank you. 
    0
  • Jinmu

    You can see many use case at comments in which you sent article.

    I think it is a big urgent bug in system.

    Zendesk team must fix it ASAP.

    https://support.zendesk.com/hc/en-us/community/posts/4411256171930-dynamic-content-in-Flow-Builder

    0
  • Jinmu

    You can say BALA BALA BALA...

    But your client can switch system to others.

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk