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Change HTML email template

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Publicado 24 abr 2023

How do I change the HTML template, specifically the footer, depending on the language spoken by the end user?

Can this be done somehow with dynamic content?


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Dan R.

Zendesk LuminaryCommunity Moderator

Yep! 

You can have HTML templates stored in Dynamic Content(and if you like recursion, you can store DC within DC) and then have your trigger send out the email with a dynamic content placeholder.

In this case, just construct localized footer and replace your outbound template's footer to use the dynamic content placeholder.  

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Dan R.

Do you have some tips how to do this?

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