Importing and exporting values for ticket fields

4 Comentarios

  • Dan R.
    Community Moderator

    Being able to import/update on existing fields would be really helpful. An example could be if we were rebranding a product in a dropdown field and don't want to change the underlying tag but have dozens or hundreds of Labels that need to be changed. 

  • Ariya

    any updates about this?


    sure this feature will be very helpfull to update a field (drop-down) to add new value in existing field with csv

  • Paul Riscalla

    We also really need this feature. It’s very cumbersome to update fields manually after they are created.

  • TAX - ADM Zendesk

    Right now I have almost 400 lines to update manually, and it takes a long time :/


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