Can't configure Zendesk Support for Jira


2 Comentarios

  • Glen Schneider

    I recently installed the Jira plugin. 

    I would do this via Jira in their Add-ons section as it does all the set up for you and makes things a lot faster.

    Once done you can then configure workflows. You need to be a Zendesk Admin and a Jira Admin to make it work though. 

  • Mathieu Lepoutre

    Hi DJ

    You may want to try reinstalling the Zendesk Support for Jira plugin and verifying that it is properly configured, it looks like the URL is pointing to an incorrect location.

    You should have a look at Exalate? I have been using that and it works pretty remarkably good.



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Tecnología de Zendesk