Need help for drift integration


3 Comentarios

  • Farooq

    Created Drift integration , with the help of Drift document step by step. 

  • Noly Maron Unson
    Zendesk Customer Care

    Hi Farooq,

    Zendesk did not create the integration with Drift so we lack the documentation or tools needed to assist here but to answer your question.

    1. Are you referring to the Zendesk Support dashboard where the ticket comes in? If this is the case then it will always require a login and only be accessible by internal users (Agents).

    2. We do not have a native integration created for Drift but it seems that Drift is the one who created the integration. This is why we highly recommend that you coordinate with Drift to raise this issue.

    Hope this helps.

  • Farooq

    I got the solution,


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